Frequently Asked Questions
Our Legal Forms
What is the alooola Guarantee?
How do I contact alooola?
Where is my money held?
What exactly is the Automatic Wealth Plan?
Why is setting up an Automatic Wealth Plan part of the alooola process?
What does my monthly fee cover?
The monthly fee is a total package service fee that provides you with access to a number of services including our mobile app and the alooola team. You also receive reports such as Quarterly Reports and a Financial Budgeting Plan. For a more detailed list of our services and price plans check out the "Subscription" page.
How are your fees so much more affordable than competitors?
alooola has long standing relationships with some of our partners which allows us to attain attractive prices for transactions compared to our competitors. Additionally, while we enjoy being part of a growing and thriving company, our goal is not to achieve the highest profit possible at the expense of our members; thus, we charge minimal fees. Instead, our primary goal is to deliver quality and friendly financial advice to you at an extremely affordable price. That being said, we are still human and you seem pretty cool, so if you like working with us and want to introduce us to some of your friends we would count that as better than money.
What do you invest in?
What is your investment strategy?
How are you different than other financial advisors or robo-advisors?
2) Every alooola member gains access to both our cutting-edge technology platform and a human advisory team regardless of their wealth
3) We do not imply that we will get you a better investment return than anyone else, because, frankly the other financial firms are making a very risky claim. We do, however, promise that we will care for your hard earned money and provide you with amazing financial support and service.
How is my information protected?
Can my alooola portfolio decrease in value?
Although our goal is to help you grow your wealth, there is always risk involved with investing and the possibility that your portfolio could decrease in value as past performances do not guarantee future results. That being said, we take your risk tolerance into account when making trades, creating a portfolio with a risk level you are comfortable with. When we talk about your investments, we will discuss the risk component of the investment.
Can I cancel at any time?
Yes, you can cancel your account at any time and fees will be prorated. That means if you leave before the month is over, you will only pay for the time that you had an account. The account custodian charges a closing fee which will be used to cover the operational cost of closing your account.
Who will be responsible for making trades within my portfolio?
Taking your risk tolerance, personal preferences and other factors into mind, alooola uses a highly experienced team of experts to make trades within your portfolio. We keep our eyes on the market so that you can focus on living your best life.
What is the difference between the Basic and Premium Plans?
What is a ticket charge? Will I have to pay them?
A ticket charge, sometimes called a ticket fee, is a fee that firms charge their customers for each trade. Here at alooola, we believe that you shouldn’t be punished for taking an active role in your finances so you will never have to pay a ticket charge for purchases made with alooola. After all, no one likes hidden fees. If you transfer assets from another firm and decide to sell those, ticket charges may apply.
What is the Risk Analysis Report?
The Risk Analysis Report provides you with a Risk Value of your portfolio on a scale of 0 to 100. A lower value indicates a lower level of risk within your portfolio while a higher value indicates more risk. Whether you like to be cautious or throw it to the wind, the Risk Analysis Report will let you know just how much of a daredevil you are.
What are the Financial Budgeting and Financial Retirement Plans?
The Financial Budgeting Plan and Financial Retirement Plan are created with your life goals in mind. They include information such as how much money you should be setting aside and how much you should be budgeting for different aspects of your life. In addition, we will provide you with some suggested guidelines for getting the most out of your money.
What does implementing a stop-loss do?
Stop-losses are like safety nets. When there is a stop-loss in place on a particular stock, the sale of that stock is triggered when its value drops to a specified price. For example, if you implement a stop-loss for your holdings of Company A at $100 and Company A's stock value drops below $100, the stop-loss is triggered and sells your holdings at the next available price. As the name suggests, stop-losses are designed to minimize your losses when the value of a holding drops due to an event or overall market shifts.
Where are your headquarters?
Unlike traditional advisory service companies, we work with people in any location because we work with you on your own time through our 24/7 technology platform, phone calls, and video-conferences. Our headquarters are based near Princeton, NJ so if you ever happen to be passing through please stop by the office for a coffee or treat…our snack cabinet is unrivaled.
Do I have to come into your office for meetings?
Nope! We know how busy your life is and we don’t want to make it any more hectic. We can meet with you via a conference or video call, whichever one works best for you! That being said if you would like to stop by to meet the team and get some warm cookies, we’d love to have you!
How do I talk to an alooola team member?
You can call an alooola representative at 484-275-5525 who can tell you more about us and help you set up an appointment for you.
What is with the name?
2) The three o’s represent our three beliefs:
3) It is a palindrome (spelled the same forwards and backwards) – it's just more fun that way!
4) It is derived from the word alula, which is a feather on the anterior edge of an eagle’s wing. The interesting thing about the alula is that it does not allow the eagle to fly but rather helps it glide during flight. Similarly, our goal is not to tell you what you can and cannot do with your finances. Instead we like to think we help you live your life the way you want by helping you increase your wealth.